AI-Driven Customer Success Workshop
Unlock practical AI strategies that empower your Customer Success team to work smarter, foster deeper connections with customers, and drive impactful results - all while staying human at the core.
Key Takeaways

Explore
Get a taste of prompt engineering techniques specifically designed for Customer Success workflows and team collaboration.

Learn
Discover data-driven AI strategies to predict customer needs, boost retention rates, and create personalized success plans.

Engage
Participate in interactive discussions about AI's transformative impact on customer-facing roles, sharing real-world challenges and solutions.

Transform
Implement ready-to-use AI tools and frameworks that streamline communication, automate routine tasks, and enhance team productivity.
Agenda Highlights

1

Why AI & Basic Terms

2

Prompt Frameworks tailored for Customer Success

3

Workshop: Building a live Success Plan for a real customer

4

Your Superpower Toolkit: Documentation, Research, Training, Art and more

5

Real-World Applications and Use Cases

6

Using AI securely and responsibly

7

Interactive Q&A
Why Attend?
Leave this workshop equipped with actionable AI strategies to boost team efficiency, improve customer retention, and drive measurable results.
Who Should Attend?
Customer Success and Account Management professionals curious about using AI to enhance their work without replacing the human touch.
About Me
I’m Sharon Amitai Eli, an AI enthusiast and seasoned Customer Success leader with over 12 years of experience helping teams build stronger customer relationships, drive retention, and scale operations. As the Head of Customers at BonData, I specialize in leveraging data, AI and automation to make workflows smarter.
My mission is to empower teams to embrace AI as a true partner, not a replacement, and unlock their full potential.
Get in Touch
I’m offering a limited number of these workshops, and I’d love to explore if this could bring value to your team. If you’re curious to learn more or think this might be the right fit for your goals, reach out, and let’s chat!
Let's Connect
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